<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>5</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">B. J. Broome</style></author></authors><secondary-authors><author><style face="normal" font="default" size="100%">D. J. Sandole</style></author><author><style face="normal" font="default" size="100%">H. van der Merwe</style></author></secondary-authors></contributors><titles><title><style face="normal" font="default" size="100%">Managing Differences in Conflict Resolution: The Role of Relational Empathy</style></title><secondary-title><style face="normal" font="default" size="100%">Conflict Resolution Theory and Practice: Integration and Application</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">1993</style></year></dates><urls><web-urls><url><style face="normal" font="default" size="100%">https://books.google.com/books/about/Conflict_Resolution_Theory_and_Practice.html?id=4QkNAQAAIAAJ</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Manchester Univ. Press</style></publisher><pub-location><style face="normal" font="default" size="100%">Manchester</style></pub-location><pages><style face="normal" font="default" size="100%">95-111</style></pages><language><style face="normal" font="default" size="100%">eng</style></language></record></records></xml>