@inbook {571,
	title = {Managing Differences in Conflict Resolution: The Role of Relational Empathy},
	booktitle = {Conflict Resolution Theory and Practice: Integration and Application},
	year = {1993},
	pages = {95-111},
	publisher = {Manchester Univ. Press},
	organization = {Manchester Univ. Press},
	address = {Manchester},
	url = {https://books.google.com/books/about/Conflict_Resolution_Theory_and_Practice.html?id=4QkNAQAAIAAJ},
	author = {B. J. Broome},
	editor = {D. J. Sandole and H. van der Merwe}
}
