@book {535,
	title = {Constructive Conflicts: From Escalation to Resolution},
	year = {2011},
	publisher = {Rowman \& Littlefield Publishers},
	organization = {Rowman \& Littlefield Publishers},
	isbn = {9781442206854},
	url = {https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1468-0130.2008.00525.x},
	author = {Kriesberg, L. and Dayton, B.W.}
}
